Designed for employees of service companies and banks involved in continuous performance improvement initiatives, as well as anyone interested in quality management, Lean Six Sigma training enables participants to achieve a thorough mastery of the Lean Six Sigma process. It covers deploying and optimizing measurement and evaluation systems, as well as the ability to measure, analyze, and verify attribute data. Upon completion of this training, participants will be able to define the need for the Lean Six Sigma approach to process improvement and enhance product quality assurance. Individuals who undergo this training will be well-prepared to pass the exam and obtain Lean Six Sigma Expert certification.
Participants should have a basic understanding of management principles and some experience in project management or process improvement. Prior knowledge of Lean or Six Sigma concepts is desirable but not mandatory. Familiarity with basic statistics and data analysis will also be useful for fully benefiting from this training.
This training is designed for professionals in management or leadership roles within their organizations, such as managers, project managers, quality managers, process engineers, and consultants. It is also ideal for professionals working in various sectors such as manufacturing, services, healthcare, finance, and information technology, who are looking to improve processes, reduce costs, and enhance quality. Senior executives and decision-makers aiming to establish a culture of continuous improvement within their organizations will also find this training beneficial.
Day 1: Lean Six Sigma Fundamentals and Define Phase
Introduction to Lean Six Sigma
- Basic concepts of Lean and Six Sigma: history, objectives, and benefits.
- Importance of combining Lean and Six Sigma for continuous improvement.
- Roles and responsibilities of Six Sigma belts (Green Belt, Black Belt, etc.).
Define Phase
- Identifying Lean Six Sigma projects: selection criteria and prioritization.
- Defining project objectives: project charter, voice of the customer (VOC), CTQ (Critical to Quality).
- Process scoping and creation of SIPOC (Supplier, Input, Process, Output, Customer).
Measure Phase
- Data collection techniques and performance measurement.
- Definition of key performance indicators (KPIs).
- Measurement system analysis (MSA): accuracy, repeatability, and reproducibility.
Analyze Phase
- Root cause analysis: Ishikawa diagram, 5 Whys, cause and effect analysis.
- Use of statistical tools for data analysis (histograms, control charts, normality tests).
- Identification of improvement opportunities and bottlenecks.
Day 2: Improvement and Control Phases, and Practical Application
Improve Phase
- Generation and evaluation of improvement solutions: brainstorming, benchmarking.
- Design of experiments (DOE) techniques to test and optimize solutions.
- Implementation of improvements and change management.
Control Phase
- Standardization of processes and documentation of new procedures.
- Use of control charts to monitor process stability.
- Control plan and knowledge transfer to sustain improvements.
Advanced Tools and Methodologies
- Introduction to Lean Six Sigma software tools (Minitab, JMP, etc.).
- Application of Lean Six Sigma in various sectors: case studies and best practices.
- Analysis of return on investment and gains achieved through Lean Six Sigma projects.
Leadership and Lean Six Sigma Culture
- Role of leaders in promoting a Lean Six Sigma culture.
- Strategies to maintain team engagement and motivation.
- Developing a culture of continuous improvement within the organization.
Practical Workshops and Q&A
- Practical case studies: applying DMAIC phases to real scenarios.
- Problem-solving for complex issues and sharing participants' experiences.
- Q&A and discussion on challenges encountered during Lean Six Sigma implementation.
Conclusion and Certification
- Summary of key concepts and tools covered.
- Information on the Lean Six Sigma Expert exam and certification.
- Action plan for applying Lean Six Sigma skills in future projects.
This intensive two-day program provides comprehensive training on Lean Six Sigma methodologies and tools, enabling participants to lead continuous improvement projects and maximize efficiency and quality in organizational processes.
Choosing this Lean Six Sigma Expert training offers several key benefits:
- Deep Expertise in Process Improvement This training provides an in-depth understanding of Lean and Six Sigma methodologies, enabling participants to master advanced tools and techniques for identifying, analyzing, and solving process problems. They will be equipped to lead improvement projects effectively and systematically.
- Cost Reduction and Quality Improvement By applying Lean Six Sigma principles, organizations can identify and eliminate inefficiencies, reduce variations, and improve the quality of products or services. This training helps participants develop skills that directly contribute to substantial cost savings and increased customer satisfaction.
- Data-Driven Decision Making The training emphasizes the use of data for making informed decisions. Participants will learn to collect, analyze, and interpret data using statistical tools, which is crucial for solving complex problems and achieving measurable improvements.
- Leadership and Change Management Participants will acquire leadership and change management skills essential for driving Lean Six Sigma initiatives. They will learn to motivate and engage teams, overcome resistance to change, and establish a culture of continuous improvement.
- Versatility and Adaptability Lean Six Sigma concepts and tools are applicable across a wide range of sectors, including manufacturing, services, healthcare, information technology, and more. This versatility allows professionals to transfer their skills across various industrial and organizational contexts.
- Recognized Certification Earning a Lean Six Sigma Expert certification enhances participants' professional credibility and value. This certification is widely recognized by employers and can open numerous career opportunities, including roles in project management, process improvement, and consulting.
- Organizational Performance Enhancement By training Lean Six Sigma experts, organizations can improve overall performance. Participants will be capable of leading improvement projects that enhance operational efficiency, optimize processes, and strengthen market competitiveness.
In summary, this Lean Six Sigma Expert training is a valuable investment for professionals and organizations seeking to excel in continuous improvement, achieve operational excellence, and foster a culture focused on quality and efficiency.